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After Effects Error 2023

New Here ,
Feb 07, 2023 Feb 07, 2023

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Hi guys, hope everyone is doing well. Can anyone please please help me sort the below?

 

I tried to delete the software, downgrade and it's still not working, it works fine on my friends windown computer but no longer works on my machine (Macbook) which is where I started the project initially. The alert code is down below, if anyone could help me or knows a fix that would be great! Thank you so much.

 

 

Last log message was: <140505> <BEE_WorkQueue> <5> BEE_WorkQueue_PreCloseProject end

. 

 

Last log message was: <142946> <APIP> <5> 07AF8D7F-E938-4A60-AAB7-359EFBE831B5

. 

 

Last log message was: <144887> <BEE_WorkQueue> <5> BEE_WorkQueue_PreCloseProject end

. 

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Crash , Troubleshooting

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correct answers 1 Pinned Reply

Adobe Employee , Mar 17, 2023 Mar 17, 2023

Hi @faresriyam,

Thank you for reporting this issue. Do you happen to be using the typeface SF Pro or have it installed? This typeface is known to cause crashing issues like the one you're describing e.g. see this thread: https://community.adobe.com/t5/after-effects-discussions/bee-work-queue-crashing-project-help/td-p/13593778

 

Thanks for reporting this issue and for any further information you can provide, 

- John, After Effects Engineering Team 


 

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2 Comments
Community Beginner ,
Feb 20, 2023 Feb 20, 2023

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Did you find any answer? I'm having the same problem with only one .AE project 

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Adobe Employee ,
Mar 17, 2023 Mar 17, 2023

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Hi @faresriyam,

Thank you for reporting this issue. Do you happen to be using the typeface SF Pro or have it installed? This typeface is known to cause crashing issues like the one you're describing e.g. see this thread: https://community.adobe.com/t5/after-effects-discussions/bee-work-queue-crashing-project-help/td-p/1...

 

Thanks for reporting this issue and for any further information you can provide, 

- John, After Effects Engineering Team 


 

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