• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

After Effects Persisting Memory Leak

Community Beginner ,
Apr 26, 2023 Apr 26, 2023

Copy link to clipboard

Copied

As a long term creative cloud all apps subscriber working as a freelancer in the industry, I'm %100 sure After Effects has a memory leak issue still today.. 

Ae 2023, empty project, fresh vanilla installation, 1440P  .h264 footage and just a single tricolor effect on top, footage playback speed is %30 (timelapse) and scrubbing around the timeline, changing one of the colors of tricolor effect and memory usage is %99 in less than a minute.

I have a 64GB Ram 20cores running at 4.3 no stability issues whatsoever. 
This memory leak is using approximately 57GB's of ram..

This problem started happening with the version 2022 I believe.. 

 

Bug Investigating
TOPICS
Crash , Performance , Troubleshooting

Views

183

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Apr 26, 2023 Apr 26, 2023

Thanks so much. I have the project and am working on reproducing the issue now.

Status Investigating

Votes

Translate

Translate
9 Comments
Adobe Employee ,
Apr 26, 2023 Apr 26, 2023

Copy link to clipboard

Copied

To confirm, are you running AE 23.3? 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Apr 26, 2023 Apr 26, 2023

Copy link to clipboard

Copied

And Mac or Windows? 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Apr 26, 2023 Apr 26, 2023

Copy link to clipboard

Copied

And can you share the project?

Votes

Translate

Translate

Report

Report
Community Beginner ,
Apr 26, 2023 Apr 26, 2023

Copy link to clipboard

Copied

adevra_0-1682532625302.png

this is how I recreate this issue,
speed up footage, scrub on timeline to cache some frames, add tritone and memory consumption is around %78,
if I'd cache more, it will give the same "out of memory error" and won't even let me close it because that error asks for 14.5 GB more ram and rest is history.. open up task manager, kill process.

I'll DM the link to the footage I used in this project. 

Using version 23.3 Build 53. 
RTX 2080Ti Fe, Driver version 528.49 

adevra_1-1682532779255.png

 



 

Votes

Translate

Translate

Report

Report
Community Beginner ,
Apr 26, 2023 Apr 26, 2023

Copy link to clipboard

Copied

win11 pro, build 22621

 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Apr 26, 2023 Apr 26, 2023

Copy link to clipboard

Copied

Thanks so much. I have the project and am working on reproducing the issue now.

Status Investigating

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Apr 26, 2023 Apr 26, 2023

Copy link to clipboard

Copied

When you say "same out of memory error" - is that a warning / info bar in the composition window? Just want to make sure I'm looking for the right thing. Thanks.

Votes

Translate

Translate

Report

Report
Community Beginner ,
Apr 27, 2023 Apr 27, 2023

Copy link to clipboard

Copied

not enough memory error, warning and it wont go away, it reappears everytime I click OK once I get the memory error. 

One more thing I realized, my viewer was on "full" mode. not auto, not half. 
Playing the sequence with spacebar, or scrubbing on timeline in "full" mode for a 1440P footage was draining my RAM. 
So now it feels like memory management issue? It's almost like AE can't replace old frames with the new frames that are cached on RAM and it fills up until %99 of memory used and gives this error. 

 

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Apr 27, 2023 Apr 27, 2023

Copy link to clipboard

Copied

LATEST

Thanks for the additional information. I did try to repro it with the project you sent running on the AE 23.5 beta and while the memory fills up, it is releasing it and I'm not getting the out of memory. I'm going to pass this along to an engineer who is currently working on AE's memory management and see if he can repro or figure out what's going on. 

Votes

Translate

Translate

Report

Report