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After effects uses 33 gb ram while nothing happens

Community Beginner ,
Jan 30, 2025 Jan 30, 2025

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hi, 

i have a problem. When i use after effects 2024 it uses all the ram while nothing is happening and it gives me the low memory warning. And when i want to cache before playback it stops almost imminently and it doesnt matter where i want to cache before playback, it always stops. i also have when i restart the laptop and start after effects it gives me the low memory warning while i have no other apps open.

I uploaded a image where you can see i only have a video, no effects or anything, and it doesnt want to play.

i already cleared cache and i did that after effects uses 24/32 gb ram

i use after effects 2024

and i have a macbook m1 pro 14 inch with 32 gbs ram 

 

could anyone help me?

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correct answers 2 Pinned Replies

Adobe Employee , Jan 31, 2025 Jan 31, 2025

Got it. Can you package up a project file and upload it to Dropbox or Google Drive and PM me the link? I can send it to an engineer for debugging. You seem to have a nasty memory leak there.

 

Thanks,
Kevin

 

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Adobe Employee , Feb 03, 2025 Feb 03, 2025

Hi @hfyhjxnce,

Thank you for reporting this issue. Do you continue to experience the memory warning in version 25.0 or 25.1? There are some fixes around memory management in those versions that might address what you are seeing.

 

Cheers,

- John, After Effects Engineering Team  

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Adobe Employee ,
Jan 30, 2025 Jan 30, 2025

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Hi, @hfyhjxnce,

Sorry to hear about your issue. Please try creating a new project and import the items from the old project into the new one. How are things now? Please let us know.

 

Thanks,

Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Community Beginner ,
Jan 31, 2025 Jan 31, 2025

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hi, @Kevin-Monahan 

Thanks for helping.

I tried it and when I edit, at first there is nothing wrong, but after an hour and a half, I think, it gets worse and eventually it doesn't work anymore. 

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Community Beginner ,
Jan 31, 2025 Jan 31, 2025

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for an example, i just opened a project and that was the only thing i did on the laptop, and after 15 minutes it says the ram storage is full.

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Adobe Employee ,
Jan 31, 2025 Jan 31, 2025

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Got it. Can you package up a project file and upload it to Dropbox or Google Drive and PM me the link? I can send it to an engineer for debugging. You seem to have a nasty memory leak there.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Community Beginner ,
Jan 31, 2025 Jan 31, 2025

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Yeah I'm gonna do that, but first I have a other bigger problem. Today I downloaded after effects again because maybe that would work. But now I have this problem. After effects give error that says "after effects could be opened for writing". I cleared cache and I chose a different location for the save. 
Do you have any other solutions?

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Adobe Employee ,
Jan 31, 2025 Jan 31, 2025

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Hi,

There are a couple of potential solutions here: https://community.adobe.com/t5/after-effects-discussions/quot-after-effects-error-file-couldn-t-be-o....

 

Let me know if one of them might help.

 

Thanks,

Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio

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Community Beginner ,
Feb 01, 2025 Feb 01, 2025

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thanks, i tried some. but most solutions are for windows and i use mac. I tried changing the location were it saves it bit that doesnt work and clearing cache also dont work.

I tried re-installing the app but the problem is there still. 

Do you have maybe other solutions?

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Community Beginner ,
Feb 02, 2025 Feb 02, 2025

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I re installed it and it works now. So I need to make an project and put some things in it and just send to you with a drive link? 

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Adobe Employee ,
Feb 03, 2025 Feb 03, 2025

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Hi @hfyhjxnce,

Thank you for reporting this issue. Do you continue to experience the memory warning in version 25.0 or 25.1? There are some fixes around memory management in those versions that might address what you are seeing.

 

Cheers,

- John, After Effects Engineering Team  

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