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Audio glitches when imported in After Effects

New Here ,
Mar 25, 2025 Mar 25, 2025

1. After Effects Version 25.0

2. Windows 11, version 24H2

3. Audio error such as jumps, muted, and glitch. Played the original audio file in the explorer and it's all good but in the AE the audio experiencing errors both on the previews and rendered. Tried to clear cache, reset preferences and even reinstalling but still doesn't work.

4. Please fix this bug. I've attached the rendered audio.

 

Title edited by Mod.

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correct answers 1 Pinned Reply

Adobe Employee , Mar 26, 2025 Mar 26, 2025

I've downloaded the file you attached and am not experiencing the issues with the current AE builds. I assume you've tried rebooting your machine and double checked your audio preferences? 

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Adobe Employee ,
Mar 25, 2025 Mar 25, 2025

Thanks for writing in, Vinny.

What's the source of the audio file? Is it downloaded? Try transcoding the audio and then importing in After Effects. If that doesn't help, please share the original audio file with me for testing. Feel free to share it via DM if you don't want to share it publicly.

We're here to help.


Thanks,
Nishu

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Adobe Employee ,
Mar 26, 2025 Mar 26, 2025
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I've downloaded the file you attached and am not experiencing the issues with the current AE builds. I assume you've tried rebooting your machine and double checked your audio preferences? 

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