• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Black Screen while Prewiew Render

New Here ,
Apr 26, 2024 Apr 26, 2024

Copy link to clipboard

Copied

Hello,

I have a wierd After Effects bug. If I want to watch a video or just click somewhere mz screen is turning black. The bug only happens in After Effects. If I use other software I can use everything normal. Here I recorded a Video: https://youtu.be/jZRPZneL4dY?si=k_clI_3u8pXdJd8A 

Bug Needs More Info
TOPICS
Performance , Troubleshooting , Workflow

Views

61

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Apr 26, 2024 Apr 26, 2024

A few questions:

  • Windows or Mac?
  • GPU Hardware?
  • GPU Driver up to date?
  • All projects or just this one?
Status Needs More Info

Votes

Translate

Translate
6 Comments
Adobe Employee ,
Apr 26, 2024 Apr 26, 2024

Copy link to clipboard

Copied

A few questions:

  • Windows or Mac?
  • GPU Hardware?
  • GPU Driver up to date?
  • All projects or just this one?
Status Needs More Info

Votes

Translate

Translate

Report

Report
New Here ,
Apr 26, 2024 Apr 26, 2024

Copy link to clipboard

Copied

1. Windows

2. Nvidea 4070

3. Yes

4. All projects

Votes

Translate

Translate

Report

Report
New Here ,
Apr 26, 2024 Apr 26, 2024

Copy link to clipboard

Copied

*Nvidia

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Apr 26, 2024 Apr 26, 2024

Copy link to clipboard

Copied

Any chance you have the Full Screen checkbox set in the Preview options? 

jenkmeister_0-1714149249205.png

 

Votes

Translate

Translate

Report

Report
New Here ,
Apr 26, 2024 Apr 26, 2024

Copy link to clipboard

Copied

Just the Framerate is different.Unbenannt.JPG

Votes

Translate

Translate

Report

Report
New Here ,
Apr 26, 2024 Apr 26, 2024

Copy link to clipboard

Copied

LATEST

And the fullscren. But I try with the fullscreen enabled and the bug still be there

Votes

Translate

Translate

Report

Report