Blackmagic playback video device's Color gamut option inside After Effects is disappear?

[ead29255653xh1a]

Just like the subject, Color gamut option under blackmagic device selection of video device inside after effects is disappear? But inside premiere still stand... can somebody help?

PR:

[JohnColombo]

Hi @ead29255653xh1a,

Thanks for reporting this issue. Could you share screengrabs of the color gamut option in Premiere and of its expected location in After Effects?

Thanks for reporting this issue and for any further information you can provide, 

- John, After Effects Engineering Team 

[ead29255653xh1a]

PR:

AE:

[ead29255653xh1a]

AE:

PR:

[ead29255653xh1a]

Sure thing.

[ead29255653xh1a]

Just like the subject, Color gamut option under blackmagic device selection of video device inside after effects is disappear? But inside premiere still stand... can somebody help?

PR:

By @ead29255653xh1a

Sure thing, But I forgot Quota...

[ead29255653xh1a]

@JohnColombo 

[JohnColombo]

Thank you, @ead29255653xh1a! This might be an issue that Black Magic will need to address, but I have asked our team internally for more details.

Cheers,

- John, After Effects Engineering Team  

[ead29255653xh1a]

Just like the subject, Color gamut option under blackmagic device selection of video device inside after effects is disappear? But inside premiere still stand... can somebody help?

PR:

By @ead29255653xh1a

@JohnColombo Have already contacted they technical support, they said this is adobe problem... Told me to find you guys..

[JohnColombo]

@ead29255653xh1a Thank you! Could you please put us in touch with the BMD representative(s) who provided that information? Our engineers have confirmed that this is not a setting or dialog that we control, so we may need to talk with BMD to sort this out. Feel free to send me a private message with their contact info.

Cheers,

- John, After Effects Engineering Team 

[ead29255653xh1a]

Just like the subject, Color gamut option under blackmagic device selection of video device inside after effects is disappear? But inside premiere still stand... can somebody help?

PR:

By @ead29255653xh1a

@JohnColombo Already send it. Please check

[ead29255653xh1a]

@JohnColombo Do you have an email? adobe said that "You have reached the limit for number of private messages that you can send for now. Please try again later." So I cant send you the guy of BMD's email

[JohnColombo]

Hi @ead29255653xh1a,

I've sent an email over to Black Magic asking about this issue and will let you know their response.

Cheers,

- John, After Effects Engineering Team  

[JohnColombo · Accepted solution]

@ead29255653xh1a BMD has responded via email and I have copied you in the latest messages. The issue does appear to be on their side, so I am moving this thread from Bugs to Discussions for any other encountering this same issue.

Cheers,

- John, After Effects Engineering Team 

[ead29255653xh1a]

Thanks again!