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Certain fonts no longer recognized in latest build (23.2.0)

Explorer ,
Feb 08, 2023 Feb 08, 2023

This latest build of AE (23.2.0) doesn't recognize my Helvetica Neue and Gotham font families (and I'm sure there's others). What happened??? This happened in some previous builds and Adobe was able to fix it fairly quickly... I hope that will be the case with this build as well... I use these fonts in a number of client projects. Please help and fix!

Bug Unresolved
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4 Comments
Explorer ,
Mar 12, 2023 Mar 12, 2023

As with After Effects and Photoshop... these new builds don't seem to recognize my Helvetica Neue and Gotham font families (and I'm sure there's others). What happened??? This happened in some previous builds of AE and Adobe was able to fix it fairly quickly... I hope that will be the case with this build as well... I use these fonts in a number of ongoing projects, and because of this, I'm very apprehensive about updating any of the apps I pay alot for each month... which really stinks. Please help.

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Contributor ,
Mar 13, 2023 Mar 13, 2023

they weren't truetype fonts were they? You know Adobe dropped support for anything but OpenType fonts this year…

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Community Expert ,
Mar 14, 2023 Mar 14, 2023
quote

they weren't truetype fonts were they? You know Adobe dropped support for anything but OpenType fonts this year…


By @Alastair L

 

TrueType fonts are still supported.

 

But Helvetica Neue and Gotham appear in forums regularly. So maybe get working versions of those fonts? Illustrator is particularly particular about fonts. They need to be 150% OK.

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Explorer ,
Mar 15, 2023 Mar 15, 2023
LATEST

I hadn't anticipated Adobe's drop of truetype support to manifest itself in this way... but you are probably right. Big time UGH! Thanks.

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