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cinema 4D AE2023 problem

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New Here ,
Jan 05, 2023 Jan 05, 2023

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Impossible to open import C4d projet. Ae2022 open it but not the last AE2023.

I doawnload a new instalattion with c4d include. but nothing...

Bug Unresolved
TOPICS
Crash

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Community Expert ,
Jan 05, 2023 Jan 05, 2023

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Did you follow the instructions in the error to install the Cineware plug-in? 

On the After Effects page in the Creative Cloud Desktop app, click the overflow menu (three dots) and choose "Add-ons," then see if Cineware is already installed. See the attached screenshots.

 

davidarbor_0-1672932391380.pngdavidarbor_1-1672932404250.png

 

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New Here ,
Jan 12, 2023 Jan 12, 2023

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Thanks, but the problem come on After 23.1 / With after 23.0 , there is no problem !

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Community Expert ,
Jan 12, 2023 Jan 12, 2023

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Gotcha, in that case I moved this conversation to the Bugs section. If you have anymore information, please add it here to give the AE team the best chance of reproducing the issue.

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