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Clip imported becomes green

New Here ,
Apr 11, 2023 Apr 11, 2023

Recently I have few clips when i imported to after effects it will trun to a green screen. Some footage glitches the green. Other computer those footages was fine. 

Bug Needs More Info
TOPICS
Import and export , Troubleshooting , UI and UX
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correct answers 1 Pinned Reply

Adobe Employee , Apr 13, 2023 Apr 13, 2023

Per @jenkmeister's response, moving thread to Needs More Info while awaiting an affected MP4 file.

- John, After Effects Engineering Team 

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6 Comments
Adobe Employee ,
Apr 11, 2023 Apr 11, 2023

Are you able to share the footage with us?

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LEGEND ,
Apr 12, 2023 Apr 12, 2023

Turn off hardware accelerated footage decoding in the preferences.

 

Mylenium

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New Here ,
Apr 12, 2023 Apr 12, 2023
Same, nothing changed
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New Here ,
Apr 12, 2023 Apr 12, 2023
A027434.MP4
<>
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Adobe Employee ,
Apr 12, 2023 Apr 12, 2023

That doesn't seem like the file attached. Could you try again?

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Adobe Employee ,
Apr 13, 2023 Apr 13, 2023
LATEST

Per @jenkmeister's response, moving thread to Needs More Info while awaiting an affected MP4 file.

- John, After Effects Engineering Team 

Status Needs More Info
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