• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Clip imported becomes green

New Here ,
Apr 11, 2023 Apr 11, 2023

Copy link to clipboard

Copied

Recently I have few clips when i imported to after effects it will trun to a green screen. Some footage glitches the green. Other computer those footages was fine. 

Bug Needs More Info
TOPICS
Import and export , Troubleshooting , UI and UX

Views

115

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Apr 13, 2023 Apr 13, 2023

Per @jenkmeister's response, moving thread to Needs More Info while awaiting an affected MP4 file.

- John, After Effects Engineering Team 

Status Needs More Info

Votes

Translate

Translate
6 Comments
Adobe Employee ,
Apr 11, 2023 Apr 11, 2023

Copy link to clipboard

Copied

Are you able to share the footage with us?

Votes

Translate

Translate

Report

Report
LEGEND ,
Apr 12, 2023 Apr 12, 2023

Copy link to clipboard

Copied

Turn off hardware accelerated footage decoding in the preferences.

 

Mylenium

Votes

Translate

Translate

Report

Report
New Here ,
Apr 12, 2023 Apr 12, 2023

Copy link to clipboard

Copied

Same, nothing changed

Votes

Translate

Translate

Report

Report
New Here ,
Apr 12, 2023 Apr 12, 2023

Copy link to clipboard

Copied

A027434.MP4
<>

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Apr 12, 2023 Apr 12, 2023

Copy link to clipboard

Copied

That doesn't seem like the file attached. Could you try again?

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Apr 13, 2023 Apr 13, 2023

Copy link to clipboard

Copied

LATEST

Per @jenkmeister's response, moving thread to Needs More Info while awaiting an affected MP4 file.

- John, After Effects Engineering Team 

Status Needs More Info

Votes

Translate

Translate

Report

Report