Crash using .mov files

[Juan Pablo270759667vp8]

I have a problem with after effects 2023, i work my project in after effects 2022 and works ok, but in after effects 2023 crash every times.
I rework the project and fail too. Testing all layers i discover the problem. is an .mov file crashing the AE 2023.

[Mylenium]

Without exact info about your system and the exact specs of the MOV file this is not of much use to anyone.

Mylenium

[JohnColombo]

Hi @Juan Pablo270759667vp8,

Thank you for reporting this issue. Would you be able to share the .mov file with us? Feel free to send a direct message with the link to keep the media private.

Thanks again for reporting this issue and for any further information you can provide, 

- John, After Effects Engineering Team