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Every time I activate Cinema 4D rendering in after effects beta it immediately crashes

Community Beginner ,
Nov 16, 2023 Nov 16, 2023

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I'm using After Effects beta to the highest update on my m2 MacBook Air. It won't let me activate Cinema 4D rendering on my composition (a very simple composition) it immediately crashes. Please help thank you

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correct answers 1 Pinned Reply

Adobe Employee , Nov 16, 2023 Nov 16, 2023

By crash, do you mean the app hangs and won't respond or it actually crashes and dissapears? 

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Adobe Employee ,
Nov 16, 2023 Nov 16, 2023

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By crash, do you mean the app hangs and won't respond or it actually crashes and dissapears? 

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Community Beginner ,
Nov 16, 2023 Nov 16, 2023

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I mean it literally crashes

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Adobe Employee ,
Nov 16, 2023 Nov 16, 2023

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Do you get a crash dialog appearing that allows you to submit the crash information? If you do, can you make sure to fill it in and send the report with your email address that you use in the forums. Right now I can't find any crash sent in to our system to help further.

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Community Beginner ,
Nov 16, 2023 Nov 16, 2023

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No for some reason it does not give me that option.

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Adobe Employee ,
Nov 16, 2023 Nov 16, 2023

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When you launch Cinema 4D 2024 as a stand-alone app, does that work as expected?

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Community Beginner ,
Nov 16, 2023 Nov 16, 2023

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I only recently got a Adobe After Effects and Cinema 4D so I don't really know what expected is. But it does seem to think that I need to pay for a trial is that normal? Render client seems to be working right just not the flagship cinema 4d

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