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Font with alpha gradient displaying correctly in Illustrator, Premiere but not After Effects

Community Beginner ,
Feb 07, 2025 Feb 07, 2025

Hey there,

I'm having trouble with a font that has gradients in it (color to transparency) that displays correctly in Illustrator, Première, but in After effects it's full white.

 

- I tried removing the font from font book

- wiped the font cache in terminal

- tried on my other mac with same result

 

It displays correctly in the Character menu though.

 

Is it a bug in after effects ?

Photos attached

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TOPICS
Crash , Performance , Troubleshooting
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correct answers 1 Pinned Reply

Adobe Employee , Feb 11, 2025 Feb 11, 2025

I'd like to investigate it. What type of font it is? Do you mind sharing the font with me for testing? Feel free to share it my DM.

Looking forward to your response.


Thanks,
Nishu

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5 Comments
Adobe Employee ,
Feb 11, 2025 Feb 11, 2025

I'd like to investigate it. What type of font it is? Do you mind sharing the font with me for testing? Feel free to share it my DM.

Looking forward to your response.


Thanks,
Nishu

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Adobe Employee ,
Feb 11, 2025 Feb 11, 2025

Changing thread status to Needs more info.

 

Best,

Nishu

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Community Beginner ,
Feb 11, 2025 Feb 11, 2025

Thank Nishu, the font is Move font, I sent you a link

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Adobe Employee ,
Feb 14, 2025 Feb 14, 2025

Got the font. Thanks for sharing it. Please allow me some while it contact the product team regarding your concern. I'll get back to you as soon as possible.


Thanks,
Nishu

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Community Beginner ,
Mar 06, 2025 Mar 06, 2025
LATEST

Hello Nishu, can you get back to me regarding the font issue? Have you managed to repeat the problem in After Effects? I really need this font for a client project coming up soon.

Thank you

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