Importing MXF files crashes in after effects 23.2.1!

[LasseLeon]

If i try to open up an .mxf file it will shut down After Effects. I can't open other projects that contains .mxf files. 

[LasseLeon]

Computer specs if it helps:

Windows 11 Pro 22H2
i9 12900K

64GB RAM

RTX 3080 ti - NVIDIA studio driver 528.49

It started happening after the release integration with OpenColorIO AE 23.2. 

[JohnColombo]

Hi @LasseLeon,

Thank you for reporting this issue, and our apologies for any frustration this is causing. 

When you attempt to import an .mxf and After Effects closes, does the Crash Reporter dialog show up? If so, have you submitted a report with your email? These are very helpful to us when diagnosing crashing issues.

Additionally, would you be able to send us a sample .mxf file so we can check if the metadata is some how incompatible with After Effects? If the footage is sensitive, please feel free to message me privately with a link.

Thanks again for reporting this issue and for any further information you can provide, 

- John, After Effects Engineering Team 

[LasseLeon]

Hi John! 

It suddenly worked when I put it in a folder on my desktop.

I'm working with files in Google Disk (with offline access). If I have the footage stored in a Google Disk folder, and import the footage into After Effects, it crashes without any Crash Reporter. AE just dissapears. This didn't happen before the release of AE 23.2. Maybe it's something with how it reads the file path? I'm sending an MXF file over message.

[nishu_kush]

Hi LasseLeon,

This issue has been marked as a bug and a fix is underway. Thanks for reporting it.

Feel free to reach out.

Best,

Nishu

[JohnColombo]

Per @nishu_kush's comment, moving this issue to under Investigation.

- John, After Effects Engineering Team  

[Jason Garfield]

My team has also been affected by this. .mxf files on Google drive crash After Effects 23.3.0 (Build 53), but not when they are local. I am able to open the projects after I rolled back to version 23.1.0 (Build 83)

[S De Backer]

Same issue here, both in After Effects (23.3.0 build 53) and Premiere Pro (23.2.0 build 69).
Both crash almost instantly when adding MXF files from a google drive, locally synced location.

Everything works fine when loading or relinking the footage from a local driver or a NAS drive.

Our whole backup system revolves around Google Drive, this needs to be fixed!

Regards,

Stefaan