Info panel RGB values don't update on frame changes, only on mouse move

[howiemnet]

As you move the mouse around in a Comp panel, the Info panel displays the RGBA values under your cursor.

If you leave the mouse pointer still, and use PgUp/PgDn to change the frame being displayed, the Info panel doesn't update, leaving you with out of date values until you move the mouse again. If you're trying to triage an issue with footage (eg trying to diagnose where in the pipeline a colour shift has occurred), that can be a problem. It can be worked around, but seems like something that ought to be corrected.

This is easily reproduced: animate a white shape moving across a black background. Position your mouse so it's over the shape, and the Info Panel will correctly show values of 1/1/1/1. Now use PgUp or PgDn keys to advance along the timeline until the white shape is no longer under the cursor; the Info Panel will still show 1/1/1/1 despite that no longer being true.

Can you please force the Info Panel to update on frame_change as well as mouse_move events, please? Being able to do this will save time when trying to track down glitches and other issues in footage. Thanks 🙂

[JohnColombo]

Hi @howiemnet,

Thanks very much for reporting this issue. We are able to reproduce the behavior and will open a ticket on our end to address this behavior. Since this occurs in the release version of After Effects and not only the Beta, I've moved this report to the Bugs sections of the After Effects forums.

Thanks again for reporting this issue,

- John, After Effects Engineering Team 

[JohnColombo]

Thanks again @howiemnet. We now have a ticket open to investigate this behavior for a possible fix in a future version of After Effects.

Cheers,

- John, After Effects Engineering Team