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Interface not updating

Community Beginner ,
Oct 18, 2024 Oct 18, 2024

Hi. 

 

I am having a general visual update issue. 

 

Trying to open a folder in the project panel, and I can't see the content of the folder. Sometimes it won't update at all. It's there, but visually, it's like a ghost of what was there before. It does the same when creating a new comp. Any new action doesnt show. Sometimes the scroll bar will not appear at all on the right and I can't navigate the project.  It's there but visually, it's like a ghost of what was there before.  Happens in the comp panel as well. 

 

Sometimes in the viewport, I need to change frame so it updates to the recent changes.

 

Happens on and off and appears to be random. 

Same issue in versions 24.6.2 and 24.6.3

 

Windows 11 home

Nvidia RTX 3090 driver 565.90

Windows is up to date.

 

Any idea how to solve this ?

Thanks !

 

Bug Fixed
TOPICS
Performance , Troubleshooting , UI and UX
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correct answers 1 Correct answer

Community Beginner , Oct 21, 2024 Oct 21, 2024

Hi Jessica, 

 

For some reason the bug report has been posted twice. You can just ignore this thread. It has been resolved by switching to Ae25. Thank you.

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correct answers 2 Pinned Replies

Adobe Employee , Oct 21, 2024 Oct 21, 2024

Hello @Marie-Pier5ED5 

Could you include a video or screen captures to help illistrate what you are seeing? 

All the best,
Jessica
AE Engineering

Status Needs More Info
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Adobe Employee , Oct 24, 2024 Oct 24, 2024

Updating status to mark this as fixed in version 25.0.

Status Fixed
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3 Comments
Adobe Employee ,
Oct 21, 2024 Oct 21, 2024

Hello @Marie-Pier5ED5 

Could you include a video or screen captures to help illistrate what you are seeing? 

All the best,
Jessica
AE Engineering

All the best,
Jessica McMillan - AE Engineering
Status Needs More Info
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Community Beginner ,
Oct 21, 2024 Oct 21, 2024

Hi Jessica, 

 

For some reason the bug report has been posted twice. You can just ignore this thread. It has been resolved by switching to Ae25. Thank you.

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Adobe Employee ,
Oct 24, 2024 Oct 24, 2024
LATEST

Updating status to mark this as fixed in version 25.0.

All the best,
Jessica McMillan - AE Engineering
Status Fixed
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