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Interface not updating

Community Beginner ,
Oct 18, 2024 Oct 18, 2024

Hi. 

 

I am having a general visual update issue. 

 

Trying to open a folder in the project panel, and I can't see the content of the folder. Sometimes it won't update at all. It's there, but visually, it's like a ghost of what was there before. It does the same when creating a new comp. Any new action doesnt show. Sometimes the scroll bar will not appear at all on the right and I can't navigate the project.  It's there but visually, it's like a ghost of what was there before.  Happens in the comp panel as well. 

 

Sometimes in the viewport, I need to change frame so it updates to the recent changes.

 

Happens on and off and appears to be random. 

Same issue in versions 24.6.2 and 24.6.3

 

Windows 11 home

Nvidia RTX 3090 driver 565.90

Windows is up to date.

 

Any idea how to solve this ?

Thanks !

 

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TOPICS
Performance , Troubleshooting , UI and UX
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correct answers 1 Pinned Reply

Adobe Employee , Oct 18, 2024 Oct 18, 2024

Can you download and see if this reproduces in 25.0? 

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4 Comments
Adobe Employee ,
Oct 18, 2024 Oct 18, 2024

Can you download and see if this reproduces in 25.0? 

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Community Beginner ,
Oct 18, 2024 Oct 18, 2024

Interface issue seems ok in 25. But other issues.. I can't use Cinema 4D renderer in 25. It crashes. And now my installation of 24.6.3 is screwed up.. will not launch cineware and many other error message on opening my project. Was not like that before I installed 25. Looks like there's some conflict now and i'll have to re-install everything. 

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Adobe Employee ,
Oct 18, 2024 Oct 18, 2024

AE 25 still uses the same C4D installation as was in 24.6 and AE 25 doesn't touch any AE 24.6 files, preferences or logs. Can you share any of the error messages you are getting? 

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Community Beginner ,
Oct 18, 2024 Oct 18, 2024
LATEST

I uninstalled 23, 24 and 25 and re-installed 25. Everything seems to work now. I also had an issue in 24 where the effects and Presets panel couldnt find some of my plugins and now it is back as it should be. Will switch my projet to 25 and stick with it for now. Thanks

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