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Issue with Memory Allocation Error Loop in After Effects

Participant ,
Dec 14, 2023 Dec 14, 2023

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I recently encountered a persistent error in After Effects that I’d like to share for both assistance and to inform Adobe of a potential improvement area.

The initial error message was:

"After Effects: Memory allocation of 2.1 GB exceeds internal limits. Decrease the memory requirements for the rendering of this frame. (12802). For more information, see www.adobe.com/go/learn_ae_mem."

After clicking 'OK', a second error appeared:

“Image buffers of size [width]x[height] @ [depth] bpc ([n] GB) exceed internal limits...”

This created an error loop, repeatedly alternating between these two messages. The core issue was that this loop made it impossible to adjust settings to reduce memory usage as advised.

Complicating matters, the project saved in this error state. So, upon reopening, I was immediately faced with the same error loop, preventing any attempt to implement the suggested fixes.

Fortunately, I discovered a workaround. By rapidly hitting 'ESC' and skillfully alt-clicking the bpc button during the brief intervals between error messages, I managed to switch the BPC to 8-bit. This action resolved the issue.

The problem seemed to originate from a 'repetile' effect applied to a precomp, then processed through a plugin.

My key concern, and suggestion for Adobe, is to provide a more straightforward method to address such issues. The current scenario required a somewhat lucky and hasty series of actions, which is not ideal. A more user-friendly solution to exit the error loop and adjust settings would be greatly appreciated.

Bug Unresolved
TOPICS
Crash , Performance

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