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Keyframes not showing

Community Beginner ,
Oct 28, 2023 Oct 28, 2023

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When i save or import a preset for some reason the keyframes do not appear it shows the stopwatch being selected but the keyframes are not ther3e this has never been an issue before but is really starting to stress me out as im trying to edit right now and cant ive searched all over youtube and found nothing i had just made a shake and gone to save it i then tried to import it via apply animation preset but it didnt work and all the keyframes were lost at first i thought there was a problem with how i was saving it but then i went to import a preset which i had purchased from a friend and the keyframes did not appear on that either i was confused so i tried it on another preset where it worked this has left me very annoyed and i cant find an answer anywhere could anyone tell me what im doing wrong or how to fix this as i have re installed ae countless times and searched everywhere with no success any help would be extremely appreciated thak you.

Bug Fixed
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Import and export

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correct answers 1 Correct answer

Adobe Employee , Oct 31, 2023 Oct 31, 2023

24.0.2 was just released with the fix for this issue. Sorry again for the troubles it caused you.

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4 Comments
Explorer ,
Oct 29, 2023 Oct 29, 2023

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Have you tried pressing U for a second time after having put the new keyframes? Looks like they don't show, because you have not "opened" the respective value in the timeline. 

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Adobe Employee ,
Oct 30, 2023 Oct 30, 2023

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Hi! I'm sorry you've having these issues! There is a bug in Ae 24 that breaks keyframes in animation presets. The fix will be ready for download in the next few days. For now, revert to Ae 23. You can download it from the creative cloud app. Let me know if you have any more questions.

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Adobe Employee ,
Oct 31, 2023 Oct 31, 2023

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24.0.2 was just released with the fix for this issue. Sorry again for the troubles it caused you.

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Adobe Employee ,
Mar 27, 2024 Mar 27, 2024

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Per @Zack Einhorn, marking this issue as Fixed.

 

- John, After Effects Engineering Team  

Status Fixed

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