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Latest update broke something

New Here ,
Sep 13, 2023 Sep 13, 2023

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When I open AE files that was saved  12 hours ago, it opens the file as converted and showed two errors. Converted file comp is blank, everything is missing!!!

 

John23899161bno7_2-1694660474239.png

 

 

John23899161bno7_0-1694660295717.png

John23899161bno7_1-1694660309646.png

 

Bug Unresolved
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Troubleshooting

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correct answers 1 Correct answer

New Here , Sep 15, 2023 Sep 15, 2023

No, but I found cause via Google. Missing fonts was the cause, for some reasons my font manager wasn't active. Everything works properly after restarted the font manager. 

 

It's odd that missing fonts can cause this kind of errors. A missing font message like the ones from AI and PS would be great. 

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Adobe Employee ,
Sep 14, 2023 Sep 14, 2023

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Do you have any other version of AE installed on your machine? The Beta perhaps?

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New Here ,
Sep 15, 2023 Sep 15, 2023

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No, but I found cause via Google. Missing fonts was the cause, for some reasons my font manager wasn't active. Everything works properly after restarted the font manager. 

 

It's odd that missing fonts can cause this kind of errors. A missing font message like the ones from AI and PS would be great. 

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Adobe Employee ,
Sep 15, 2023 Sep 15, 2023

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@John23899161bno7

Can you tell me something more about the kinds of fonts you are using in the is project? Any Variable fonts for example?

 

We do report missing fonts when we are unable to find something close enough, and I am wondering if this part of the process has gone bad. I know of one possible path that I am trying to eliminate.

 

Any hints or clues that you might be able to pass on about what happened here might be useful to me.

 

Douglas Waterfall

After Effects Engineering

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New Here ,
Sep 16, 2023 Sep 16, 2023

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@Douglas_Waterfall This particular file uses just one font. 

 

John23899161bno7_0-1694881888838.png

 

I got the answer from this post AFTER EFFECTS WARNING: YUR PROJECT FILE IS APPAREN... - Adobe Support Community - 11182118 

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