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Link is broken for mxf files pre-imported to the recent updates to After Effect and Media Encoder

Community Beginner ,
Apr 02, 2024 Apr 02, 2024

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Link is broken for mxf files pre-imported to the project.
An error message occurs when importing a new mxf file, saying it is not supported.

This is a recurring error; it already happened with the update to version 23.2.


The same file will be read normally AfterEffect 24.2, the previous version update of AfterEffect.
All Users in my company are experiencing the same issue.

Bug Unresolved
TOPICS
Troubleshooting

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4 Comments
Participant ,
Apr 02, 2024 Apr 02, 2024

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Same here. Infuriating how every update breaks something.

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Engaged ,
Apr 05, 2024 Apr 05, 2024

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Sir, as unpaid product testers (ie. Adobe customers) it's our duty to spend hours testing and submitting bug reports so Adobe doesn't have to hire QA testers and instead invest in AI that will eventually take our job aways.

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Participant ,
Apr 05, 2024 Apr 05, 2024

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Hope the AI revolution comes soon then I really don't need to deal with this p.o.s. software anymore.

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Engaged ,
Apr 05, 2024 Apr 05, 2024

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Anyways to fix it I had to basically clear my entire Media Cache database

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