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macOS accessibility issue due to After Effects not using real OS windows

Explorer ,
Oct 31, 2022 Oct 31, 2022

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After Effects' main window is not a real macOS window, which impacts accessibility apps.

 

I use the app AltTab, which simply lets you switch between open windows using a shortcut. The app is not able to properly detect the AE window because of this issue. Quote from my bug report to AltTab:

Then it means AE windows are not real windows. It's a bug on their side. You should open a ticket for them so they fix it. If it affects AltTab, it must affect other accessibility apps.

[...]

To insist again: this is a bug on AE side. It should be reported. Screen readers and other apps are probably broken with AE.

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correct answers 1 Pinned Reply

Adobe Employee , Nov 29, 2022 Nov 29, 2022

Hi @probablykasper,

Thank you for reporting this issue. We will be investigating this issue for a fix in a future version of After Effects.

 

Cheers,

- John, After Effects Engineering Team 

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Adobe Employee ,
Nov 29, 2022 Nov 29, 2022

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Hi @probablykasper,

Thank you for reporting this issue. We will be investigating this issue for a fix in a future version of After Effects.

 

Cheers,

- John, After Effects Engineering Team 

Status Investigating

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New Here ,
Feb 22, 2023 Feb 22, 2023

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Hi, same issue here is makng a time tracking software unuasable as the window tracker can't see the project name in some Adobe apps windows, not only AE. Premiere Pro isn't using a real macOS window either. Can we expect a fix for this soon?

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New Here ,
Oct 10, 2023 Oct 10, 2023

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Any updates on this @JohnColombo? This problem is still impacting my time tracking software.

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Adobe Employee ,
Oct 17, 2023 Oct 17, 2023

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@Nicholas_XP Thank you for your patience. We are reconnecting with the Timely team to get more information as we continue to investigate a fix.

 

In the latest 24.0 version, we made changes to fix hiding behavior on macOS 13 and 14, but perhaps try that version to see if it also affected how other applications see the After Effects windows.

 

Thanks again,

- John, After Effects Engineering Team

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New Here ,
Oct 18, 2023 Oct 18, 2023

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Hey @JohnColombo just tried updating to 24.0 and both Premiere and After Effects are still hidden. Attached two screenshots below, first what used to display in Timely (application name, file name, file path), and what displays now (only the application).

 

 

01 Previous.png

02 Now what displays.png

  

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