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Opening after affects then it shows me a message for one second saying you cant run it because you n

Community Beginner ,
Oct 30, 2023 Oct 30, 2023

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Opening After affects and it shows me a message for one second saying you cant run it because you need Cinema 4D  or when I want to open after affects normally it says this |(picture shown in the description) and crashes to continue and then it just crashes. I already tried uninstalling and reinstalling it and it hasn't worked. Please help

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Crash , Performance , Troubleshooting

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correct answers 1 Pinned Reply

Adobe Employee , Oct 31, 2023 Oct 31, 2023

The image suggests you're running the intel version of AE on an Apple silicon Mac, and it is just informing you that some features won't be available. You should be able to switch the the native Apple silicon version by right clicking on the AE application, Get Info and then uncheck the box about using Rosetta. See if that helps get you going.

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Adobe Employee ,
Oct 31, 2023 Oct 31, 2023

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The image suggests you're running the intel version of AE on an Apple silicon Mac, and it is just informing you that some features won't be available. You should be able to switch the the native Apple silicon version by right clicking on the AE application, Get Info and then uncheck the box about using Rosetta. See if that helps get you going.

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Community Beginner ,
Oct 31, 2023 Oct 31, 2023

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Screenshot 2023-10-31 at 9.05.35 PM.pngHello, i tried this method but it started saying this then it crashes instantly, what do i do?

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Adobe Employee ,
Oct 31, 2023 Oct 31, 2023

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When AE crashes, does a Report Crash dialog appear? If so, can you make sure to fill in your email (in the email field) and then send the report. We can then look up what the crash is and hopefully be able to help you.

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Community Beginner ,
Oct 31, 2023 Oct 31, 2023

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Nope, theres no report anything.

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