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Preview rendering very slow and laggy

New Here ,
Nov 12, 2024 Nov 12, 2024

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Hi all,

 

I am experiencing an issue where the preview rendering is very slow, taking sometimes 30 seconds or more to render after scrubbing and I am trying to figure out why.

 

I have Googled and tried a number of common tips and tricks such as changing the resolution to a quarter, but that doesn't seem to help.

 

Attached are my base computer specs as well as screenshots of my "Previews" "Video Preview" and "Media and Disk Cache" settings in Adobe After Effects 2024.

 

Any and all help/ideas are much appreciated - happy to provide more info if it would be useful as well!

 

Thanks in advance to all the kind souls out there!

 

dxdiag system.PNGAE media and disk cache.PNGAE previews.PNGAE video preview.PNGdxdiag display.PNG

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Crash , Performance , Troubleshooting

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correct answers 1 Pinned Reply

Adobe Employee , Nov 12, 2024 Nov 12, 2024

Hi, 

I'm Seb from the After Effects team. I'm sorry you're having performance issue. 
Would you be able to tell me which version of AE 2024 you are using, and what type of content you have in your composition. This will help me start investigating your issue.

All the best,

Sebastien

After Effects Quality Engineering

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Adobe Employee ,
Nov 12, 2024 Nov 12, 2024

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Hi, 

I'm Seb from the After Effects team. I'm sorry you're having performance issue. 
Would you be able to tell me which version of AE 2024 you are using, and what type of content you have in your composition. This will help me start investigating your issue.

All the best,

Sebastien

After Effects Quality Engineering

Status Needs More Info

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