Project File Deletion when Working with NAS in After Effects

[Ben30057633v8n8]

Hello Adobe Support,

I encountered a serious issue when working with After Effects over remote drives. The problem occurs when creating a project within a folder structure, then copying it to a NAS system at my company. After starting and saving the project, the file gets deleted without warning. Unlike Premiere Pro, where a path change error message is displayed, After Effects simply erases the project file, leaving it completely non-existent.

To clarify, no plugins are installed in my After Effects setup.

Please investigate this issue as it can lead to significant data loss.

Best regards,
Özgün Nurtas

[nishu_kush]

That's not ideal.

Could you share some details about your NAS system and the version of After Effects you're using? Does it happen every time or randomly? Can you screen-record this behavior for us to see? Please include the repro steps.

Looking forward to your response.

Thanks,
Nishu