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Recently, when I opened both After Effects and 3ds max at the same time, the screen would turn black

New Here ,
Aug 12, 2024 Aug 12, 2024

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最近,同时打开 After Effects 2023 和 3ds max 时会出现错误。当我创建一个新项目时,创建的实体层不会显示。在合成窗口中,仅显示所选材料的转换点,颜色与软件界面的颜色相同。单击时间滑块时,窗口会闪烁黑色,并且在释放鼠标时会恢复为软件颜色。当我先打开 After Effects 2023 一切正常,然后打开 3dsmax 时,After Effects 2023 中打开的项目的合成面板会卡住,无法播放,无法滑动播放,没有声音,有时屏幕会变黑。除非我关闭了 3dsmax 软件并重新打开 After Effects,有时甚至需要重新启动我的电脑。

 

我尝试了以下步骤:更新显卡驱动程序并更改为旧版本驱动程序,在项目设置中更改为Mercury,禁用硬件加速,清除所有缓存,禁用所有效果插件,禁用脚本编写和访问网络,但这些都没有奏效。

 

我看到其他人在其他论坛上遇到同样的问题,但没有解决方案。

 

窗户11

 

处理器: 13900k

 

内存:96G

 

显卡:3060Ti,当前驱动为551.61

Win11的

中央处理器:13900K

内存:96G

显卡:3060Ti,目前驱动在551.61

 

 

 

Bug Unresolved
TOPICS
Compositing and VFX , Troubleshooting

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New Here ,
Aug 12, 2024 Aug 12, 2024

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Recently, there would be errors when opening both After Effects 2023 and 3ds max simultaneously. When I created a new project, the created solid layer wouldn't show up. In the composition window, only the transformation points of the selected materials were displayed, and the color was the same as that of the software interface. When clicking the time slider, the window flashed black, and it returned to the software color when releasing the mouse. When I opened After Effects 2023 first and everything was normal, then opened 3dsmax, the composition panel of the opened project in After Effects 2023 would get stuck, unable to play, unable to slide for playing, with no sound, and sometimes the screen would turn black. Unless I closed the 3dsmax software and reopened After Effects, and sometimes even needed to restart my computer.

 

I have tried the following steps: updating the graphics card driver and changing to the old version driver, changing to Mercury in the project settings, disabling hardware acceleration, clearing all caches, disabling all effect plugins, disabling script writing and accessing the network, but none of these worked.

 

I have seen other people encounter the same problem in other forums, but there is no solution.

 

Windows 11

 

CPU: 13900k

 

Memory: 96G

 

Graphics card: 3060Ti, and the current driver is at 551.61

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