STD::EXCEPTION

Report · May 02, 2025

I can't open After Effects anymore. I keep getting an STD::EXCEPTION error and then the posted error. I've copied the crash log below:

Log file created: Fri May 2 19:18:48 2025
-------------------------------------------
Ticks = 1 <24133> <AppVers> <5> App Version = 25.2.2x2 release
Ticks = 1 <24133> <AppDirs> <5> App Dir = /Applications/Adobe After Effects 2025/Adobe After Effects 2025.app/Contents
Ticks = 1 <24133> <AppDirs> <5> Executable Dir = /Applications/Adobe After Effects 2025/Adobe After Effects 2025.app/Contents/MacOS
Ticks = 1 <24133> <AppDirs> <5> Resources Dir = /Applications/Adobe After Effects 2025/Adobe After Effects 2025.app/Contents/Resources
Ticks = 1 <24133> <AppDirs> <5> Package Dir = /Applications/Adobe After Effects 2025
Ticks = 1 <24133> <AppDirs> <5> Plugin Dir = /Applications/Adobe After Effects 2025/Plug-Ins
Ticks = 1 <24133> <AppDirs> <5> Required Dir = /Applications/Adobe After Effects 2025/Adobe After Effects 2025.app/Contents/Required
Ticks = 170 <24133> <ALOG> <5> Egg Mac Startup
Ticks = 276 <24133> <ALOG> <5> U Birth U Birth
Ticks = 276 <24133> <ALOG> <5> U CPU Data LogicalCores:0, PhysicalCores:0, MMX:1, SSE:1 SSE2:1, SSE3:0, SSSE(MNI):0, SSE4_1:0, SSE4_2:0
Ticks = 276 <24133> <ALOG> <5> U Birth U Hog Birth
Ticks = 1075 <24133> <ALOG> <5> FILE Birth FILE Birth
Ticks = 1075 <24133> <ALOG> <5> M Birth M Birth
Ticks = 1075 <24133> <ALOG> <5> RND Birth RND Birth
Ticks = 16332 <24133> <ALOG> <5> PREF Birth PREF Birth
Ticks = 16334 <24133> <ALOG> <5> VAL Birth VAL Birth
Ticks = 16334 <24133> <ALOG> <5> MC Birth MC Birth
Ticks = 16452 <24133> <ALOG> <5> EGG IEggApp Splash screen shown
Ticks = 16457 <24133> <ALOG> <5> EGG BIRTH Beginning Verify Environment
Ticks = 16457 <24133> <ALOG> <5> COR Birth COR Birth
Ticks = 16741 <24133> <ALOG> <5> COR Birth COR Birth Complete
Ticks = 16918 <24133> <ALOG> <5> PLUG Birth PLUG Birth
Ticks = 16918 <24133> <ALOG> <5> TDB Birth TDB Birth
Ticks = 16918 <24133> <ALOG> <5> TDB Birth TDB StreamBase Birth
Ticks = 16918 <24133> <ALOG> <5> PF Birth PF Birth
Ticks = 16919 <24133> <ALOG> <5> P Birth P Birth
Ticks = 16919 <24133> <ALOG> <5> TXT Birth TXT Birth
Ticks = 16974 <24133> <ALOG> <5> EGG IEggApp About to Init Media Core
Ticks = 17031 <24133> <ALOG> <5> PREM MediaCoreData About to Init PRM
Ticks = 17031 <24133> <ALOG> <5> PREM MediaCoreData About to Init BE
Ticks = 17044 <24133> <ALOG> <5> PREM MediaCoreData About to Init ImporterHost
Ticks = 17059 <24133> <ALOG> <5> PREM MediaCoreData About to Init ExporterHost
Ticks = 17060 <24133> <ALOG> <5> PREM MediaCoreData About to Init VideoRenderer
Ticks = 17060 <24133> <ALOG> <5> PREM MediaCoreData About to Init AudioFilterHost
Ticks = 17061 <24133> <ALOG> <5> PREM MediaCoreData About to Init AudioSupport
Ticks = 17061 <24133> <ALOG> <5> PREM MediaCoreData About to Init ProjectConverterHost
Ticks = 17061 <24133> <ALOG> <5> PREM MediaCoreData About to Init VideoFilterHost
Ticks = 17061 <24133> <ALOG> <5> PREM MediaCoreData About to Init Player Host
Ticks = 17061 <24133> <ALOG> <5> PREM MediaCoreData About to Init AccleratedRendering
Ticks = 17063 <24133> <ALOG> <5> PREM MediaCoreData About to Init DynamicLinkMedia
Ticks = 17066 <24133> <ALOG> <5> PREM MediaCoreData About to Init TransmitHost
Ticks = 17067 <24133> <ALOG> <5> PREM MediaCoreData About to Init DisplaySurface
Ticks = 17069 <24855> <DynamicLink> <5> Increase wait time to 2
Ticks = 17646 <24133> <ALOG> <5> PREM MediaCoreData About to Init DVAMediaBrowser
Ticks = 17648 <24133> <ALOG> <5> EGG IEggApp Finished Initing Media Core
Ticks = 17648 <24133> <ALOG> <5> EGG IEggApp Media Core initialized successfully
Ticks = 17866 <24133> <ALOG> <5> PIN Birth PIN Birth
Ticks = 17866 <24133> <ALOG> <5> PIN Birth PIN PS3 Birth
Ticks = 17867 <24133> <ALOG> <5> PIN Birth PIN TIFF Birth
Ticks = 17867 <24133> <ALOG> <5> PIN Birth PIN RLA Birth
Ticks = 17867 <24133> <ALOG> <5> PIN Birth PIN CIN Birth
Ticks = 17867 <24133> <ALOG> <5> PIN Birth PIN EI Birth
Ticks = 17867 <24133> <ALOG> <5> PIN Birth PIN ZPIC Birth
Ticks = 17867 <24133> <ALOG> <5> PIN Birth PIN JSX Birth
Ticks = 17867 <24133> <ALOG> <5> PIN Birth PIN YM Birth
Ticks = 17868 <24133> <ALOG> <5> PIN Birth PIN PS Birth
Ticks = 17868 <24133> <ALOG> <5> PIN Birth PIN D_MC Birth
Ticks = 17939 <24873> <GPUFoundation> <5> Done loading modules, sec: 0.623807, device: Metal(0)
Ticks = 17994 <24133> <ALOG> <5> SND Birth SND Birth
Ticks = 17994 <24133> <ALOG> <5> OM Birth OM Birth
Ticks = 17995 <24133> <ALOG> <5> FLT Birth ALOG Birth
Ticks = 17995 <24133> <ALOG> <5> PR Birth PR Birth
Ticks = 18129 <24133> <FontServer> <5> CBIBError GetNumCodePages: can't fetch cmaps MyriadPro-Regular
Ticks = 18541 <24133> <FontServer> <5> 2 ctSync_msec:6 ctSeed:0 dicts:798 total_msec:545
Ticks = 18545 <24133> <ALOG> <5> BEE Birth BEE Birth
Ticks = 18546 <24133> <BEE_WorkQueue> <5> thread main stack size: 8388608
Ticks = 18546 <25425> <BEE_WorkQueue> <5> thread render stack size: 8388608
Ticks = 18546 <25426> <BEE_WorkQueue> <5> thread render stack size: 524288
Ticks = 18546 <25427> <BEE_WorkQueue> <5> thread render stack size: 524288
Ticks = 18546 <24133> <ALOG> <5> BEE Birth BEE Eval Birth
Ticks = 18566 <24133> <ALOG> <5> BEE Birth BEE Stream Birth
Ticks = 18580 <24133> <FontServer> <5> - SetDefaultByScript:kCTRomanScript=>266:MyriadPro-Regular/Type1Font
Ticks = 18592 <24133> <ALOG> <5> U U_Sev_WARNING After Effects warning: std::exception
Ticks = 19095 <24880> <AnywhereLocalClient> <5> Local Hub HTTP port retrieved, port: 51018
Ticks = 21222 <24133> <ALOG> <5> EGG IEggApp Done.
Ticks = 21242 <24133> <ALOG> <5> EGG Constructor IEggApp failed, about to go away.
Ticks = 21242 <24133> <ALOG> <5> U U_Sev_FATAL After Effects can‚Äôt continue: An unexpected error has occurred and After Effects will now shutdown.

Please check you have the appropriate permissions to launch After Effects as well as read/write access to the After Effects preferences folder.

If any other error messages were displayed prior to this, please review, and resolve if possible.
Ticks = 21244 <24133> <ALOG> <5> ReportError StackCrawl Up_Report16(unsigned int, unsigned short, std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short>> const&, bool)
U_ReportError(unsigned int, unsigned short, std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short>> const&)
CEggApp::CEggApp(aelib::InitIterator&, bool, bool, boost::shared_ptr<StartupTimeTelemetry>)
MainMain(bool, bool, bool, bool, bool, bool, bool, unsigned short const*, bool, std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short>> const&, unsigned short const*)
EggMain(bool, bool, bool, bool, bool, bool, bool, unsigned short const*, bool, std::__1::basic_string<unsigned short, std::__1::char_traits<unsigned short>, dvacore::allocator::STLAllocator<unsigned short>> const&, unsigned short const*)
main
start
??? <0>

Report · Jun 26, 2025

Hi Dane,

Sorry for the delayed response. Can you check if updating After Effects to the latest version (25.3) helps? If it doesn't, please let us know the names of the fonts that you've installed using the Creative Cloud desktop app. Go to your font tab (the F button on the top right of the app).

Let me know.

Thanks,
Nishu