Unable to Create AGM Font ("Adobe Clean - Bold") in After Effects

[pankaj_0625]

Dear Adobe Support Team,

I am facing a recurring issue while launching Adobe After Effects on my workstation. The error message displayed is:

"After Effects warning: Unable to create AGM font ('Adobe Clean' - 'Bold') 

Processor: 12th Gen Intel(R) Core(TM) i7-12700 @ 2.10 GHz

Installed RAM: 16 GB (15.7 GB usable)

System Type: 64-bit operating system, x64-based processor

Operating System: [Mention your Windows version, e.g., Windows 10 Pro]

After Effects Version: [Mention AE version, e.g., After Effects 2024

Since none of these steps resolved the problem, I would appreciate your guidance on how to fix this issue. Please let me know if you require any additional details

[pankaj_0625]

Dear Adobe Support Team,

I am facing a recurring issue while launching Adobe After Effects on my workstation. The error message displayed is:

"After Effects Version: [Mention AE version, e.g., After Effects 2024

Since none of these steps resolved the problem, I would appreciate your guidance on how to fix this issue. Please let me know if you require any additional details

[nishu_kush]

I'm sorry to hear about the crash you're experiencing.

Could you please let us know which version of After Effects you're using? Also, it would be helpful if you could share the steps you've already tried to resolve the issue. In the meantime, you might find the following article useful: https://adobe.ly/44atliU

Let us know.

Thanks,
Nishu

[nishu_kush]

Merging the duplicate thread.

Thanks,
Nishu

[Jenna38893368ptj7]

Hello,

Running into the same issue, is there steps to resolve this?

[margaret_0974]

Hello, I am experiencing the same issue. I receive this message directly before After Effects 25.2 crashes and fails to launch.
Then, I receive this error message:

I tried following this solution as well as this one, but neither solved the issue. Would love to know if/when a solution is found

[Matt.Kay]

I am having the same issue. Suddenly started today and AE was working fine 2 days ago. 

[Matt.Kay]

^^^  To follow up - this happens even when trying to start in safe mode and resetting preferences

[Matt.Kay]

I resolved this issue by re-installing version 25.1 over 25.2 and not migrating my preferences. You have a problem with your new update Adobe. 

[Jenna38893368ptj7]

That was how I "resolved" the issue myself. I am hoping they have a better solution. Currently had to turn off auto-updates to keep it at 25.1