Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
2

Unable to open AE After 25.3 Update "The application was unable to start correctly"

Community Beginner ,
Jun 14, 2025 Jun 14, 2025

After updating from AE 25.2.2 to AE 25.3 I cannot open the problem, and get the popup "The application was unable to start correctly (0xc0000142). 

 

Downgrading back to 25.2.2 fixes the issue

 

  1. I have reset prefreences
  2. Uninstalled / reinstalled
  3. Updated Visual C++ runtimes
  4. Video drivers are up to date
  5. BIOS is up to date as of a few months ago

 

OS: Windows 11

GPU: 3080TI

CPU: AMD Ryzen 9 9950x3D

Bug Unresolved
TOPICS
Troubleshooting
150
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
3 Comments
New Here ,
Jun 16, 2025 Jun 16, 2025

Same problem here. I tried to update c++ runtimes as well and it didn't help. Downgrading to 25.2.2 fixed the issue for me.

OS: Windows 10
GPU: Nvidia RTX 3070
CPU: AMD Ryzen 9 5950X

Translate
Report
Community Beginner ,
Jun 16, 2025 Jun 16, 2025

I have the same issue on 25.3.
Windows 11 latest update, AMD 9950x, RTX 5090

Translate
Report
Adobe Employee ,
Jun 17, 2025 Jun 17, 2025
LATEST

Hi all,

 

Sorry to hear about the crash. The GPU driver can cause such an issue. If the latest Studio driver does not help, can you try downgrading a version?

Let me know how it goes.


Thanks,
Nishu

Translate
Report