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unknown exception

New Here ,
Jun 21, 2024 Jun 21, 2024

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How to fix "unknown exception" in After Effects?
Every time I open this message appears non-stop several times regardless of the project.


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correct answers 1 Pinned Reply

Adobe Employee , Jun 21, 2024 Jun 21, 2024

Hi @ido38181543kl29,

Thank you for reporting this issue. If you launch After Effects in Safe Mode with 3rd party plug-ins disabled, do you still get the Unknown Exception dialog?

 

Also, AE version and system specifications (OS, CPU, GPU, etc) would be helpful.

 

Thanks again,

- John, After Effects Engineering Team 

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Adobe Employee ,
Jun 21, 2024 Jun 21, 2024

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Hi @ido38181543kl29,

Thank you for reporting this issue. If you launch After Effects in Safe Mode with 3rd party plug-ins disabled, do you still get the Unknown Exception dialog?

 

Also, AE version and system specifications (OS, CPU, GPU, etc) would be helpful.

 

Thanks again,

- John, After Effects Engineering Team 

Status Needs More Info

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