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1

Voice without video

Community Beginner ,
Feb 07, 2025 Feb 07, 2025

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I put the mp4 video in the project and it appeared in quick time format

The main problem is that he appeared in a voice without a video, what is the solution?

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Import and export

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correct answers 1 Pinned Reply

Adobe Employee , Feb 07, 2025 Feb 07, 2025

HI @???????_8547,

Thanks for the note. Is this footage you shot with an iPhone? If so, try switching off spatial audio in camera settings and shoot a test clip. Let us know what happens. If that isn't the case, let us know. I hope we can help you.

 

Thanks,
Kevin

 

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Adobe Employee ,
Feb 07, 2025 Feb 07, 2025

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HI @???????_8547,

Thanks for the note. Is this footage you shot with an iPhone? If so, try switching off spatial audio in camera settings and shoot a test clip. Let us know what happens. If that isn't the case, let us know. I hope we can help you.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
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