Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

Voice without video

Community Beginner ,
Feb 07, 2025 Feb 07, 2025

I put the mp4 video in the project and it appeared in quick time format

The main problem is that he appeared in a voice without a video, what is the solution?

Bug Needs More Info
TOPICS
Import and export
53
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Pinned Reply

Adobe Employee , Feb 07, 2025 Feb 07, 2025

HI @???????_8547,

Thanks for the note. Is this footage you shot with an iPhone? If so, try switching off spatial audio in camera settings and shoot a test clip. Let us know what happens. If that isn't the case, let us know. I hope we can help you.

 

Thanks,
Kevin

 

Status Needs More Info
Translate
1 Comment
Adobe Employee ,
Feb 07, 2025 Feb 07, 2025
LATEST

HI @???????_8547,

Thanks for the note. Is this footage you shot with an iPhone? If so, try switching off spatial audio in camera settings and shoot a test clip. Let us know what happens. If that isn't the case, let us know. I hope we can help you.

 

Thanks,
Kevin

 

Kevin Monahan - Sr. Community & Engagement Strategist – Pro Video and Audio
Status Needs More Info
Translate
Report