Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
1

2-4 views, Views are not showing and glitchy

New Here ,
Jun 08, 2021 Jun 08, 2021

I tried clearing the cache, appdata files and documents files but it did not solve the problem.

i cannot explain well with my english but i put a video you can see the problem i've been encountring.

Views are not showing, main view screen is showing but all the others have problem

TOPICS
Error or problem , Preview
271
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 08, 2021 Jun 08, 2021

There is a problem with your GPU and/or your display acceleration settings. Check Preferences first, then check your drivers. 

 

If you had provided a detailed system and OS info we would have some idea if this is a system-specific problem that has a known fix.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jun 08, 2021 Jun 08, 2021

If you're not seeing some of the 3d buttons try to make sure that at least one of your layers, in the timeline, has a 3D switch turned on.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 08, 2021 Jun 08, 2021

Hi Mert Çağan5EB6,

 

Sorry for your issue.

I agree with Rick's suggestion. Also, details on your system specifications (CPU, GPU, RAM, OS) would help us to troubleshoot the issue better.

Here's what you can try:

  1. Update your GPU driver.
  2. Try switching to Software Only renderer (go to File > Project Settings).

Let us know how it goes.

 

Thanks,

Nishu

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 08, 2021 Jun 08, 2021
LATEST

Exactly the same problem is happening in my 2 devices.

All Drivers Updated!

  • PC - Ryzen 5 3600 / 32 GB RAM / GeForce GTX 1660 Super / NVMe 512 GB / Win 10 Pro
  • Notebook - Nitro 5 - Core i5-10300H / 16GB RAM / GeForce GTX 1650 Ti / 512GB SSD / Win 10 Pro

 

I updated today imagining that version 18.2.1 had a fix for this, but it was frustrating. I went back to version 18.1 as it doesn't have this error.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines