• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

4K scaling removes 3D view icons

Community Beginner ,
Apr 16, 2021 Apr 16, 2021

Copy link to clipboard

Copied

Hey guys, this is driving me nuts... AE removes the 3D view icons at the bottom right of my workspace whenever I open AE on my 4K monitor. Drag it over onto my 1080p monitor and the buttons re-appear in realtime, as I drag the app across. I've updated and tried different versions of GPU drivers but no good.

 

Worked perfectly on my GTX 1080 but with my new 3080, no icons.

TOPICS
User interface or workspaces

Views

199

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Apr 16, 2021 Apr 16, 2021

Copy link to clipboard

Copied

Do you have a 3D layer in the comp? In the latest version the 3D view options go away if there are no 3D layers.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 16, 2021 Apr 16, 2021

Copy link to clipboard

Copied

Hi Rick, I do yes... same windown has the icons pop up or dissapear depending on which screen I drag it onto.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 21, 2021 Jun 21, 2021

Copy link to clipboard

Copied

Hi ian5C3E,

 

Sorry for your issue.

The After Effects engineers are aware of this issue and are working on a fix.

Let us know if there are any other questions.

 

Thanks,
Nishu

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Dec 30, 2021 Dec 30, 2021

Copy link to clipboard

Copied

LATEST

Hi Nishu,

Just checking in... I've upgraded to the latest AE 2022 with new Video drivers and the issue persists.

 

Cheers,

Ian

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines