4K scaling removes 3D view icons

Community Beginner ,
Apr 16, 2021 Apr 16, 2021

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Hey guys, this is driving me nuts... AE removes the 3D view icons at the bottom right of my workspace whenever I open AE on my 4K monitor. Drag it over onto my 1080p monitor and the buttons re-appear in realtime, as I drag the app across. I've updated and tried different versions of GPU drivers but no good.

 

Worked perfectly on my GTX 1080 but with my new 3080, no icons.

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Adobe Community Professional ,
Apr 16, 2021 Apr 16, 2021

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Do you have a 3D layer in the comp? In the latest version the 3D view options go away if there are no 3D layers.

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Community Beginner ,
Apr 16, 2021 Apr 16, 2021

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Hi Rick, I do yes... same windown has the icons pop up or dissapear depending on which screen I drag it onto.

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Adobe Employee ,
Jun 21, 2021 Jun 21, 2021

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Hi ian5C3E,

 

Sorry for your issue.

The After Effects engineers are aware of this issue and are working on a fix.

Let us know if there are any other questions.

 

Thanks,
Nishu

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Community Beginner ,
Dec 30, 2021 Dec 30, 2021

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Hi Nishu,

Just checking in... I've upgraded to the latest AE 2022 with new Video drivers and the issue persists.

 

Cheers,

Ian

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