5027 :: 12 AEGP Plugin AEDynamic Link Server: Adobe Media Encoder is not installed

[Gulya Gomez]

I had Media Encoder Installed, but when I want to render the video I had this error message!

I've tried everything: update AE, update my mac, reInstall everything.
It's just doesn't working!

[nishu_kush]

Hi Gulya Gomez,

Welcome to the community and sorry for your issue.

Would you mind sharing your system specifications (CPU, GPU, RAM, OS version)? Also, does it happen with all the projects? What if you create a new project, add some solid and text layers and try to export to the Media Encoder?

Let us know the results.

Thanks,

Nishu

[Ravens Of Mars]

Hi Nishu,

What was the result of this inquiry? I also have this problem between Media Encoder and After Effects. I'm also having a problem with After Effects rendering Quicktime Movies that can't be opened by Quicktime. 

I'm trying to untangle this whole mess and any help you could offer is appreciated!

Doug Meyers 

[Kevin-Monahan]

Hi Doug,

Thanks for your message.

What was the result of this inquiry?

Unfortunately, we do not know. The OP did not return to the post.

I'm also having a problem with After Effects rendering Quicktime Movies that can't be opened by Quicktime. 

Are you running Windows? If so, sounds like you need to install the HEVC codec for .mov wrapped footage. I think it only costs around a dollar. Worth it. Please try that and report back. It would help others to find out your solution.

If you are having trouble with dynamic link, please make sure your version of Media Encoder is the most current one: 22.1.2.

Thanks,
Kevin