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Adobe after effects 18.4 won’t open

New Here ,
Aug 04, 2021 Aug 04, 2021

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I need to work on a rush project but my after effects won't open (18.4) I get the start up screen but it freezes on "initializing required components". I'm on a Mac, please any help would be appreciated!

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Freeze or hang

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Adobe Employee ,
Aug 04, 2021 Aug 04, 2021

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Hi Gillian5E69,

 

Welcome to the Community and sorry for your issue.

Could you share your system specifications (CPU, GPU, RAM, OS)? Also, try the solutions mentioned in the following article: https://community.adobe.com/t5/after-effects/faq-how-to-fix-common-after-effects-crashes/td-p/106841...

Let us know how it goes.

 

Thanks,

Nishu

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