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Adobe after effects lagging and crashes when preview Première pro file

New Here ,
May 15, 2021 May 15, 2021

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So i made a première pro video and i imported that première pro file in after effects.

 

When i play the video it begins slowing down with a slow motion effect after like 2-3 secs and when it is the slowest then it crashes and shutdown. It is only with a première pro file, if i play a MP4 file then it works fine.

 

Can someone help me please?

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Crash, Error or problem, Freeze or hang

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Adobe Employee ,
May 17, 2021 May 17, 2021

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Hi there,

 

Sorry for your issue.

Do you see any error message or crash report? What's the version of After Effects and Premiere Pro you're using? Have you tried resetting the preferences of the apps? Here's how:

After Effects: https://community.adobe.com/t5/after-effects/faq-how-to-reset-trash-preferences-in-after-effects/td-... 

Premiere Pro: https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/... 

Let us know.

 

Thanks,

Nishu

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