Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Adobe Media Encoder exporting colored bars

Community Beginner ,
Apr 26, 2020 Apr 26, 2020

Copy link to clipboard

Copied

Whenever I export my video it just exports colored bars even though when I scrub through the .mov file in AE 2020 it scrubs fine. What am I doing wrong... See colored bars at bottom, note no audio comes through either when I try and play the file in the rendered version. I've also tried the YouTube Format with no success.... all footage shot on an iphone 

 

Screen Shot 2020-04-26 at 10.56.08 PM.pngScreen Shot 2020-04-26 at 10.55.54 PM.png

 

 

 

Screen Shot 2020-04-26 at 10.56.55 PM.png

TOPICS
Error or problem

Views

2.5K

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 26, 2020 Apr 26, 2020

Copy link to clipboard

Copied

You have moved, renamed, or deleted the source files. Open After Effects and make sure that the links to the source files are still good. 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Apr 27, 2020 Apr 27, 2020

Copy link to clipboard

Copied

Thank you, so when I go to export the media all files need to be in the same folder including the exported file? 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Apr 27, 2020 Apr 27, 2020

Copy link to clipboard

Copied

Do not move the source files. You can render to any location that has enough dis space, but you cannot move the source files before you render.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 21, 2020 Aug 21, 2020

Copy link to clipboard

Copied

Hey, I am facing this problem aswell.  How did you fix it.  How did you solve this problem?  It's really annoying since it was working perfectly before.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 22, 2020 Aug 22, 2020

Copy link to clipboard

Copied

Does it paly correctly inside after effects before exporting to media encoder?

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 22, 2020 Aug 22, 2020

Copy link to clipboard

Copied

Yes.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 22, 2020 Aug 22, 2020

Copy link to clipboard

Copied

Put all the files in the same folder
--
Best Regards,

Tim Nachbauer
224-944-9528

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 01, 2021 May 01, 2021

Copy link to clipboard

Copied

My files are in the same folder, never moved. what should i do? The preview in after effects is perfectly fine.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 22, 2020 Aug 22, 2020

Copy link to clipboard

Copied

When rendering, all source files must stay at their original places, where you've imported they from. Otherwice, encoder can't find them and generates these color bars.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Aug 22, 2020 Aug 22, 2020

Copy link to clipboard

Copied

Try this workaround:

quick After effects and Media encoder ,

then create a new comp place the video and render it again.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 20, 2021 May 20, 2021

Copy link to clipboard

Copied

I am having the same problem... Tried to remove everything and place them together... still get this weird result. Note: I never moved any file

problem.JPG

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 13, 2021 Aug 13, 2021

Copy link to clipboard

Copied

LATEST

After spending hours trying to solve this issue, I realized that all my source files was being saved on a OneDrive folder, which was having cloud uploading issues. I simply moved all my files (even the AE file) to a root folder like "Documents" and linked the footages again.  Worked flawlessly 🙆🏽‍:male_sign:

 

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines