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Hey, there. I use AE on my Dell XPS 15 9510 laptop. Processor: 11th Gen Intel(R) Core(TM) i7-11800H.
Whenever I try to export project files with 3d files (glb format) with the new advanced 3d renderer, my laptop shuts down.
I rarely have problems exporting really heavy and long comps with the regular classic 3d renderer, but whenever I try to export files with 3d files in the render queue, my laptop shuts down after a 100 frames or so. The 3d files I use are not that heavy around 20-30 k polygons at most. Does anybody know what may be causing the problem? I assume it might be a power supply or overheating issue.
I would really appriciate itIf anyone can suggest a method or way I can use to meke the exporting process less demanding .
Cheers, Toni
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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
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Would you try to update the version of the graphic card driver?