AE 11.0.4.2 | 3D Layer Crash

[gabrielm66789585]

First off, here is my setup via Element 3D System Info:

Build: Element x64 2.2.2 (2155.hotfix)

OS: Microsoft Windows 10 Pro 64-bit 10.0.15063

CPU: AMD Ryzen 7 1800X Eight-Core Processor        

RAM: 32720MB (technically 64 but the mobo Bios isn't updated for my DIMMS. Windows posts 64gb with "32gb available" to hardware)

GPU Vendor: ATI Technologies Inc.

GPU: AMD Radeon (TM) Pro WX 7100 Graphics

GPU Driver: 22.19.161.0

GPU RAM: 6770MB

GPU Code: 0

CL0: Ellesmere (90.9%) (GL Interop)

CL1: AMD Ryzen 7 1800X Eight-Core Processor          (9.1%)

Here is my issue:

Every time I make a 3D layer out of a solid, After Effects, consistently flickers rapidly and/or becomes completely non-responsive to input while employing between 91-98% of the CPU. This occurs even when the preview is at a third or quarter preview and fast draft turned on.

I'm wondering if this is a normal symptom of using a dated version (though I remember when CS6 was hot off the press, I had this issue as well on an Intel/Nvidia rig).

I've multi-processing enabled, an entire drive dedicated to cache, and am devoting 26gb of RAM to AE.

I feel like I'm missing something really simple, but have no idea what it is. Any thoughts would be greatly appreciated.

Warmly,

G

[Mylenium]

Could be, could be not. all I know is that even current versions of AE seem to have compatibility issues with Ryzen processors, so anything is possible. Using win 10 clearly doesn't seem to improve matters, either. So yes, this could be a limitation of the whole process.

Mylenium

[gabrielm66789585]

Interesting. I'd not considered the working environment itself. I'll do some digging. Part of the solution seems to be switching back to "classic 3d" renderer. This, however, seems to cause a conflict with Element 3D which now experiences some redrawing issue. (As shown below)

Seems like one of these circumstances where I'm damned on both sides. I could make pre-comped element renders and then do the classic 3d for the other 3D layers. I've been in contact with Video Copilot on the issue. Nothing back yet, but those dudes are busy beavers.

Appreciate the postulation.

Also HidekiTakemura​ - Drivers are current, so I'm guessing it is just an issue of going AMD this time around.

[Kevin-Monahan]

Hi GabrielM,

Sorry for this issue. Did you ever find a solution? Please let us know if you have or if you still need help.

Thanks,

Kevin

[gabrielm66789585]

Hi Kevin,

Not really. Seems like my solution would be to either A: Downgrade Element 3D back to 1.6 or rebuild the computer. Seems like AMD might be the culprit. Not sure what to do.

[gabrielm66789585]

Also : Thanks for checking in. I really appreciate it!

Warmly,

G

[JaimeGomez78]

Hi Gabriel. Did you find more info? I got simmilar issues. new workstation with AMD Ryzen Threadripper and i got many problems with old projects with Element 3D. Freezing AE when opens. One crash is when activate DOF in camera. Changing DOF settings in Element to other that pixel blur fix the problem but this is with new projects; with old ones always have problems.

Videocopilot support confirm the problems with AMD Ryzen Threadripper processors.

[ToolfarmJP]

Hello,

I guess the cause may be related to the graphic card. Have you updated your driver of the card?