after updating to 2020 Ae version V 17.0.1
I'm facing problem now !
ae crashed every time i import PSD File !
before update it was working fine !
Title edited by Mod.
Thanks for reaching out. I see that After Effects is crashing when you try to import a PSD file.
Does it happen with all the PSD files? Please share your system specifications (CPU, GPU, RAM, OS).
Looking forward to your response.
Yes it happen with all PSD files
GPU GTX 1060
CPU i7 7700
Windows 10 November update
Sorry for the delayed response. Could you share one of the PSD files with us to check at our end?
same happen with me !
I didn't solve this, but here is what I found:
If you create an empty PSD, it let's me import it.
If I create text, it let's me import it.
If I add "drop shadow" in blending mode for the text, AE crashes when I try to import.
Even if I delete the "drop shadow" blending from the layer, AE crashes when I try to import.
It's only when I delete the text layer altogether that AE doesn't crash when I try to import.
Same! I found if the PSD text layer has an effect it will crash After Effects when importing or crash when opening a project from AE CC 2019 that has it already in the project. I just updated to the latest release and AE CC 2020 still crashes. Please fix ASAP.
Did you get it fixed? Same issue here, it's really frustrating
same here. simple import of PSD with few layers - one of them text, crashes AE 2020
Yup! AE 17 crashes everytime when importing a psd. v16 it worked fine. Although it will sometimes crash when converting text to editble text in AE.
I am having the same issue, I solved it that way:
1- I rasterized all text layers
2- I removed any transparencies or blending modes, making them in AE
and it worked
Yeah I know - but that is not a good practise for the pipeline. For now I am working in 2019 till this is fixed
Same problem here
Same here, for a very long time and many updates 😞
This is what I get: All software fully updated
Try changing the display acceleration and UI acceleration in the Preferences (Alt/Option + Ctrl/Cmnd + ; then check Display and Video Preview). You should also, try changing the Video Rendering and Effects settings in the Project Settings (shift + Ctrl/Cmnd + Alt/Option + k)
The only solution I could find is rasterize all the texts 😕
Thanks! For the response. The latest versions have fixed this issue in AE.
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