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AE 2020 Lumetri Color Warping Scale of JPEG Sequence

Explorer ,
Jun 21, 2023 Jun 21, 2023

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Hi, open to ideas why this is happening out of nowhere. Have been using Lumetri without a problem for a long time on countless jpeg sequences. It has suddenly decided (today) to warp the scale of whatever sequence/layer it's applied to. The numeric values actually stay the same, it's just the image that bunches, which makes even less sense. Nothing is different in any of my settings as they are pretty locked in and not adjusted. Screen recording shows what's happening. Have closed, quit, and restarted with no change. I saw a similar thread and someone offered a "solution" of importing the sequence again but as a tiff or png or something. How is this a solution, when jpeg sequence used to work fine?

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Error or problem , Performance

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Adobe Employee ,
Jun 28, 2023 Jun 28, 2023

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Hey ww1903,

Have you tried purging your cache (Edit > Purge > All Memory and Disk Cache) and resetting your preferences (backup all contents from ~/Library/Preferences/Adobe/After Effects/(AE version) to another folder before resetting preferences)? If that doesn't work, could you try installing After Effects 23.5 and let us know if you still see the issue? 

 

Thanks,

Ishan

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