AE 22.4 can't launch on MacOs 12.4

[yonggy]

Hi all,

I am experiencing crashes on AE 22.4, am running on MBP 14 M1Pro, Monterey 12.4, it pops up 2 different dialog box, one was displaying Dynamic Link error and later is GPU Foundation issue, any tips to help to solve this ?

Thanks !

[nishu_kush]

Hi yonggy,

Welcome to the community and sorry for the crash.

Could you share a screenshot of both the errors?

We're here to help, just need more info.

Thanks,

Nishu

[EmirKr]

im having the same problem, abd there's no plugin folder in the common folder

[yonggy]

Thanks so much.

[nishu_kush]

Thanks for sharing the screenshot.

Does it show any crash report? If not, please check if After Effects is generating any crash log: https://community.adobe.com/t5/after-effects-discussions/faq-how-to-find-after-effects-crash-logs-on...

Looking forward to your response.

Thanks,

Nishu

[yonggy]

Hi,

As per my initial post stated, I was on Apple MBP 14" M1 Pro, running on macOSX Monterey 12.4.
Thanks.

[nishu_kush]

Got it!

Does it show any crash reports or save any crash logs? Also, what's the last loading module on the splash screen?

Let us know.

Thanks,

Nishu

[nishu_kush · Accepted solution]

Hi there,

Are you the BRAW plug-in or any other third-party plug-in? If so, try removing them and see if it brings any change. Go to HD/Library/Application Support/Adobe/Common/Plugins/7.0/MediaCore and remove all the files and folders temporarily (except dummy.txt).

Let us know how it goes.

Thanks,

Nishu

[yonggy]

Hi Nishu,

Yes, great! It works! Thanks for the tips and sorry for not replying the previous feed due to the busy schedule, all good now, Thanks.

So those deleted folders/files can be empty trash permenantly now?