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AE Alert Last Log Message Problem

New Here ,
Oct 15, 2022 Oct 15, 2022

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Hello, after saving the project I made, I couldn't open the project because I wanted to render in the morning and I encountered such a problem, there is no problem in other projects I made and I use the same plugins.
AE version 22.6
My device is Macbook PRO M1 8GB Ram
Do you have any idea what I should do, thank you in advance for your help.
Ahmet5C81_1-1665839479259.png

 

 
 
 
 
 
Ahmet5C81_0-1665839379448.png

 

 
 
 
 
 

Ekran Resmi 2022-10-15 15.52.46.png

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Crash , Import and export

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LEGEND ,
Oct 15, 2022 Oct 15, 2022

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Delete the preferences and reinstall the program with sufficient user privileges.

 

Mylenium

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New Here ,
Oct 17, 2022 Oct 17, 2022

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Thank you for your answer, but unfortunately this didn't work I keep seeing the same error

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Adobe Employee ,
Oct 17, 2022 Oct 17, 2022

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Hey Ahmet5C81,

 

Sorry about the issue. Could you share your crash logs with us? Here's how

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New Here ,
Oct 19, 2022 Oct 19, 2022

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Of course

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Adobe Employee ,
Oct 21, 2022 Oct 21, 2022

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Thanks for sharing the log file. I see that this log was generated on 2022-09-26. This crash might not have been due to the same issue you described in your post, but I can still send it to the engineering team to take a look. Would you like me to do that? If you have more recent crash logs, please share them as well. 

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New Here ,
Oct 23, 2022 Oct 23, 2022

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Yes, I want you to review,

I haven't had any other problems so far,

Thanks for your help.
 
 
 
 

 

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New Here ,
Feb 10, 2023 Feb 10, 2023

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Hi Adobe Team, 
I also encountered the same issue that there's a specific AE file that shows the error message whenever I start it, it didn't happen the same error to other files.  

This is my computer and AE specs:
AE versions 23.2.0
MacBook pro-2019 (MacOS Monterey version 12.6)

Could anyone help with this? Thank you!

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Adobe Employee ,
Feb 23, 2023 Feb 23, 2023

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Sorry to hear about that. Could you try importing the file to a newly created After Effects project and let us know if you still see the issue?

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