AE crash problem

[hc34894329pg0g]

最后日志消息是: <2474354> <NGL> <5> GetAMTData returned mErrorCode = NglStatusCode:403 NGL Profile Unavailable

[nishu_kush]

Welcome to the community and sorry for the crash, hc34894329pg0g.

We'd love to help but we need more information to diagnose the issue.

• What are your system specifications (CPU, GPU, RAM, OS version)?
• What's the version of After Effects you're using?
• Is there anything specific that triggers the crash? When exactly does it crash?

Let us know.

Thanks,

Nishu