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bonjour, j'ai un probleme avec after effects lorsque que j'ouvre l'application l'application ne marche pas car c'est ecrit "After Effect ne peut pas continuer: structure interne endomagée" pourriez vous m'aider s'il vous plait, merci.
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Hi there!
Sorry about the crash. Have you tried resetting preferences? https://community.adobe.com/t5/after-effects-discussions/faq-how-to-reset-trash-preferences-in-after...
Let us know how it goes.
Thanks,
Kartika
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I'm sorry but it still doesn't work.
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Do you have others solutions, please ? thanks
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Hi tima24395840511e,
Welcome to the community.
How to open After Effects - by clicking it's icon or by double-clicking a project file? What are your system specifications (CPU, GPU, RAM, OS version)? Are there any third-party plug-ins installed?
Looking forward to your response.
Thanks,
Nishu
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Hello,
my system specifications is OS versions, and i don't have any plung-ins installed.
thank you for respond me ! i hope you can help me more. if your'e need more informations about what happenning just tell me.
See you soon.
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Here's how you can find your system specifications: https://support.apple.com/en-us/HT203001
Feel free to share a screenshot.
Thanks,
Nishu
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hello, i sent the screenshots.