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AE CRASHING AFTER IMPORTING ENVATO PROJECTS

Community Beginner ,
Feb 21, 2024 Feb 21, 2024

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Hi Guys

I have Envato subscription and downloaded some envato AE project but when i try to import after the AE 24.1 update, I am not being able to open the project it keep crashing before it was opening but now it doesn't. (Mac user)

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Crash , Import and export

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Adobe Employee ,
Feb 21, 2024 Feb 21, 2024

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Are you able to launch After Effects by clicking its icon? If so, create a new project and try to import the Envato project in it. If not, try running After Effects in Safe Mode: https://community.adobe.com/t5/after-effects-discussions/how-to-troubleshoot-startup-issues-in-after... 

Let us know the outcome.

 

Thanks,

Nishu

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Community Beginner ,
Feb 21, 2024 Feb 21, 2024

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Yes brother did both still it crashes.

 

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