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Hello,
after the latest update AE does not play videos correctly. In both the project panel thumbnail and the composition window the screen remains green throughout playing the video (please see the screenshots attached to this post). At the same time there is no problem with playing the audio track of the video.
Meaning you can hear everything but cannot see the pictures.
I have tested several videos and the problem is always the same.
Animating shapelayers and vectors works just fine.
Information which may be helpful:
Thanks in advance for your help.
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Have you aready tried to clear the old cache?
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Hi and sorry for replying so late.
Thank you for that tip – unfortunately clearing the cache did not change the problem 😕
(Nevertheless it was a very useful advice since I have never thought about the cache in AE before!)