AE freezes when loading or importing a project

Contributor ,
Sep 19, 2022 Sep 19, 2022

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AE freezes when trying to load a project at approx 30%, sometimes it will work to import it into a new project, however if you save, you can't re-open it. Win 10 / AE 22.6 

 

I have hdd space, cleared cache, updated CC, enabled/disabled various video settings... nada.

It works fine however, on a Win 10 desktop which has all the bells and whistles, Win 10 AE 22.6 also.

 

 

 

 

TOPICS
Crash , Error or problem , Freeze or hang

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correct answers 1 Correct answer

Contributor , Sep 20, 2022 Sep 20, 2022

Single drive on laptop, so C:\

It only happens with one project.

I have lots of plugins but they are all good.

 

I seem to have fixed it via the Memory & Performance tab in settings, by enabling Reduced cache size and disabling multi-frame rendering.

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Adobe Employee ,
Sep 19, 2022 Sep 19, 2022

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Hi yash-lucid,

 

Sorry for your issue.

Where do you save your project - in external, network, or local storage? Does it happen with new projects as well? Do use third-party plug-ins?

Let us know, we're here to help.

 

Thanks,

Nishu

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Contributor ,
Sep 20, 2022 Sep 20, 2022

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Single drive on laptop, so C:\

It only happens with one project.

I have lots of plugins but they are all good.

 

I seem to have fixed it via the Memory & Performance tab in settings, by enabling Reduced cache size and disabling multi-frame rendering.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines