can someone please help me? on after effects 2019 my video is working perfictly fine but when i add another clip on it just freezes where the new clip begins and then stops responding so i have to force close. i then open AE back up and does the same thing. if anyone has a solution please help.
Sounds like maybe the second video clip is using an odd codec that AE can't handle. Can you let us know how much RAM you have, your GPU and your processor. Also the resolution, file type and file sizes of the videos causing an issue.
You might also look at cache drive and see if you can make some space.
My best guess without this info is that your computer might not be powerful enough, but there's still workarounds to try if so.